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India's VSNL Expands Relationship with Amdocs to Support its OSS Transformation

April 2 2007

Amdocs (NYSE: DOX), the leading provider of software and services to enable the intentional customer experience(TM), today announced that Videsh Sanchar Nigam Limited (VSNL), India's leading international telecoms provider, has expanded its relationship with Cramer, Amdocs OSS division. VSNL will deploy Amdocs' Cramer6 OSS Suite as the centerpiece of its operations support systems (OSS) to manage its broadband, wholesale voice, as well as enterprise and carrier data offerings. The announcement was made today at TeleManagement World India Regional Summit.


VSNL is a leading international telecommunications company and is part of the $22 billion Tata Group. It is the leader in global wholesale voice and one of the world's largest owners of submarine cable bandwidth. Amdocs' Cramer6 OSS Suite will be deployed at VSNL's Centralized Network Operations Center (NOC) located in Mumbai. VSNL's NOC is the nerve-center that monitors and manages telecommunication services for the company's multiple business units, systems and services across 52 subsidiaries in 21 countries worldwide. Amdocs' Cramer solutions will support VSNL's multiple lines of business and technologies for both domestic and international geographies.


"In order to meet growing network demands, we needed a scalable OSS solution that supports all services across all networks," said Mr. M. R. Madhusudhan, VSNL's chief technology officer. "We believe that an inventory- centric integrated OSS coupled with Cramer and Amdocs' extensive experience in helping global service providers transform their OSS is the right combination to support VSNL's future growth. With Cramer6 OSS Suite, we can manage all lines of business, across all geographies with the ability to support local access, as well as centralized management of the network and services."


VSNL will deploy a number of products from Amdocs' Cramer OSS Suite to gain an enterprise-wide view of its network resources for streamlined network inventory management and operations, and to support service fulfillment and service assurance. For more efficient network management, VSNL will deploy Partition Manager, a key product within the suite. Partition Manager will allow VSNL to grant access of parts of its network to multiple regions or business units to determine which network resources or assets are available to fulfill services. As a result, VSNL can maintain one consistent and up-to-date view of its network to ensure common processes across the enterprise, resulting in reduced capital and operating expenses.


"As Indian companies continue to acquire foreign assets and manage outsourced networks, it is essential that they automate and standardize their business management processes," said Karl Whitelock, Senior Consulting Analyst at Stratecast, Frost & Sullivan's OSS Group. "To meet increasing demand, both locally and globally, and to deliver on this next phase of growth, carriers must partner with vendors who can help them drive future-proof OSS transformation strategies. Operators that embark on such strategies now will be well positioned to remain more competitive in both the short and long term."


"As VSNL continues to evolve into a truly global communications company, it needs an OSS that can scale to meet the complex needs of its networks," said Guy Dubois, president of Cramer, Amdocs OSS division. "Amdocs' Cramer OSS solutions will enable VSNL to deploy an architecture that is integrated and scalable and to gain a global view of its entire network to support existing and emerging services."


About Amdocs


Amdocs combines innovative software and services with deep business knowledge to accelerate implementation of integrated customer management by the world's leading service providers. By delivering a comprehensive portfolio of software and services that spans the customer lifecycle, Amdocs enables service companies to deliver an intentional customer experience(TM), which results in stronger, more profitable customer relationships. Service providers also benefit from a rapid return on investment, lower total cost of ownership and improved operational efficiencies. A global company with revenue of $2.48 billion in fiscal 2006, Amdocs has over 16,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com.


Cramer, Amdocs OSS Division, enables service providers to manage the transformation of their OSS and profit from the convergence of business support systems (BSS) and OSS systems. Service providers benefit from the automation of critical customer-centric processes -- such as fulfilment and assurance -- from the customer to the network, which allows them to accelerate revenues from new service offerings.


Amdocs Forward-Looking Statement


This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs' ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company's filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2006, filed on December 13, 2006 and in our quarterly 6-K furnished on February 6, 2007.


Media Contacts:


Amdocs


Holly Rossetti


Cramer, Amdocs OSS Division


Tel: + 44 207 266 8473


E-Mail: holly.rossetti@amdocs.com


Eleanor Giles


Text 100 for Amdocs


Tel : + 44 208-846-0739


E-Mail: Eleanor.giles@text100.co.uk


Runi Krishnamurty


Access Communications for Amdocs


Tel: 1-917-522-3507


E-Mail: rkrishnamurty@accesspr.com